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Re: Change Helpdesk Email

How many other users are set up on your network to POP the server? If it's just your one machine, is it that you've got some firewall restrictions or even POP virtual server restrictions? I've seen...

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Re: Change Helpdesk Email

I'm sorry I haven't had a chance to respond the past week but I've been extremely busy with some things.Anyway to answer your question no, I should not be restricted. I will double-check this computer...

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Re: Change Helpdesk Email

It's been a while so I went ahead and tried and now the Exchange is working.. I was able to log into Outlook 2003 and go from that way.. still nope to the helpdesk.Remmeber... username: name_abc...

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Re: Change Helpdesk Email

Just letting you knwo I still have this problem and I can't seem to figure it out.. still...

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Re: Change Helpdesk Email

Now that I'm re-reading everything, I'm unsure if I actually follow your issue. Could you give me the Cliff's Notes version? And when you give usernames and emails, ensure that you specify if they're...

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Re: Change Helpdesk Email

Okay sorry for the confusion let me see if this will clear it up.I have a Windows SBS Acct: username: funnyboneXYZ password: foobar12It is connected to the exchange mailbox of: help@cementech.comNOTE...

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Re: Change Helpdesk Email

That's much better, thank you.OK, let's try a telnet test. Drop down to a command (cmd) prompt and type in:telnet yourmailserver 110 user funnyboneXYZ pass foobar12 list quitIf you encounter any...

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Re: Change Helpdesk Email

Here is what it says:What is in is the action I took (like hitting the enter button. What is in " Quotes " is what the computer told me. ------------------ user funnyboneXYZ "+OK" pass foobar12 -ERR...

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Re: Change Helpdesk Email

Excellent. This is the type of thing we're looking for. The list command will not work unless you're properly logged in. This could happen for a number of reasons. 1. User is incorrect. Unlikely since...

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Re: Change Helpdesk Email

"Simply Authentication and Security Layer" was also checked.Just for the record in case this point was missed in my garbage above.. I used my original admiinstrative name on spiceworks and it worked...

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Re: Change Helpdesk Email

The telnet test would not work if security is enabled on the system. I'm gone for the weekend (Friday is a holiday in Canada) so I'll have to come up with some other suggestions on Monday.

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Re: Change Helpdesk Email

Sounds great to me. I won't be here tomorrow anyway. Let me know what you come up with and if I try anything I'll do the same.Thanks! Have a good weekend, --Mike

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Re: Change Helpdesk Email

I just came up with an epiphany a few minutes ago. I posted this in another thread so I'm just going to copy and paste.http:/ Opens a new...

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Re: Change Helpdesk Email

I'm in the Eastern time zone so it's just after 5 right now. Time to go home. I'll follow up any responses tomorrow.

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Re: Change Helpdesk Email

I'm sorry but I was not in yesterday and will not be in tomorrow or thursday. I will try this out, let you know and try to remember and log in remotely and check this again tomorrow night. Should have...

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Re: Change Helpdesk Email

Here's what it says for both emails I tried (mine and the help@cementech.com)------------------------------ Command Line SMTP Emailer V1.07 Copyright 2002-2004 Craig.Peacock@beyondlogic.orgOpening...

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Re: Change Helpdesk Email

i've been told by an older member of our workplace that they are pretty sure our POP3 access was disabled when we found out a long time ago we no longer needed it.My question is.. why would my username...

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Re: Change Helpdesk Email

You've got me. And I think I confused two different threads when I was asking you to check your SMTP when we should have been testing POP3. I have too many thread subscriptions!In the meantime (and...

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Re: Change Helpdesk Email

At long last the problem has been revealed...Apparentally I was misinformed about the name of our pop3 server... So it's now working but I still wish I knew why my main acct worked but not the help...

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Re: Change Helpdesk Email

I'm glad that you've found the issue. Now there's one thread I can unsubscribe from. :) I have way too many subscriptions going.

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